Privacy Center (LGPD)
If you are in Brazil, you have rights regarding your personal data under the General Data Protection Law (LGPD). Use the options below to exercise your rights.
Data access or download (Access)
You have the right to request a copy of the personal data we hold about you, including account details and order history. You may request this data in a structured and portable format.
Response time: We will respond to your request as soon as possible and, when applicable to the right of access, within 15 days, as required by law.
Data Correction (Rectification)
If you believe that the personal data we hold about you is incorrect, incomplete, or out of date, you may request that it be corrected.
Data Deletion (Removal)
You can request the deletion of your personal data and the closure of your account.
⚠️ Important: We may retain certain information when required by law (for example, tax records) or for security and fraud prevention purposes.
Your privacy options
Manage your privacy settings. Depending on your location, you may have the right to opt out of the sale of your personal information, withdraw your consent to tracking, or customize your cookie preferences.
Anonymization, blocking, or objection
You have the right to request the anonymization, blocking, or deletion of unnecessary or excessive data. You may also object to the processing of your data under certain circumstances.
To exercise these rights, please contact us:
📧 dpo@holzkern.mom
Contact Information (Contact Person)
If you have questions about your privacy rights, please contact our privacy officer (Data Protection Officer):
Email: dpo@holzkern.mom
Address: Autokaderstraße 33/11 3, 1210 Vienna, Austria
Right to File a Complaint (ANPD)
If you believe we have not addressed your request or concerns, you may file a complaint with the National Data Protection Authority (ANPD).
