Personal Data Requests
We respect your privacy. Depending on where you live, you may have specific rights regarding your personal data under the privacy laws that apply to you. Use the options below to exercise them.
How We Process Your Request When you submit a request to correct your personal data through our Compliance page, our compliance provider, Consentmo, processes your IP address and email address solely to fulfill your request. For more details, please see Consentmo’s Data Processing Policy.
Access to and Deletion of Your Data
Requests for a copy of the personal data we hold about you, including account details and order history, and requests to delete your data are handled personally by our team. Please submit your request through our contact form - this allows us to verify your identity and process your request completely across all of our systems.
Alternatively, you can reach us by email at dpo@holzkern.mom.
Response time: We respond within the period required by applicable law.
Important: Some information may be retained even after a deletion request if required by law or for legitimate purposes (e.g., taxes, fraud prevention, and security).
Data Correction
If your account information is inaccurate, please update or correct it using the link below.
Manage Privacy Settings
You can customize your experience by specifying exactly which types of cookies and technologies we are allowed to use (e.g., enable analytics, disable marketing). You can update these specific settings at any time and fully withdraw any consent you have given here at any time.
You can unsubscribe from our newsletter at any time using the unsubscribe link at the bottom of every email.
Other Requests and Questions
If you would like to make another type of request, such as objecting to the processing of your data or asking a question about your consent, please contact us so we can help.
Please contact us at 📧 dpo@holzkern.mom.
Contact Information
If you have any questions regarding your personal data or your data protection rights, please contact our Data Protection Officer (DPO) at:
Email: dpo@holzkern.mom
Address: Autokaderstraße 33/11 3, 1210 Vienna, Austria
Right to File a Complaint
If you believe we have not adequately addressed your concerns, you may have the right to lodge a complaint with your local data protection authority.
