Privacy Center (LGPD)

We respect your privacy. If you are in Brazil, you have rights regarding your personal data under the General Data Protection Law (LGPD, Lei Geral de Proteção de Dados). Use the options below to exercise your rights.

How We Process Your Request When you submit a request to correct your personal data through our Compliance page, our compliance provider, Consentmo, processes your IP address and email address solely to fulfill your request. For more details, please see Consentmo’s Data Processing Policy.


Access to and Deletion of Your Data

Requests for access to the personal data we hold about you, including account details and order history, and requests to delete your data and close your account are handled personally by our team. You can also ask for a copy of your data in a structured and portable format. Please submit your request through our contact form - this allows us to verify your identity and process your request completely across all of our systems.

Alternatively, you can reach us by email at dpo@holzkern.mom.

Response time: We respond within the period required by applicable law.

Important: Some information may be retained even after a deletion request if required by law or for legitimate purposes (e.g., taxes, fraud prevention, and security).


Data Correction

If your account information is inaccurate, please update or correct it using the link below.


Manage Privacy Settings

You can customize your experience by specifying exactly which types of cookies and technologies we are allowed to use (e.g., enable analytics, disable marketing). You can update these specific settings at any time and fully withdraw any consent you have given here at any time.

You can unsubscribe from our newsletter at any time using the unsubscribe link at the bottom of every email.


Anonymization, Blocking or Objection

You have the right to request the anonymization, blocking or deletion of unnecessary or excessive data. Under certain circumstances, you may also object to the processing of your data.

To exercise these rights, please contact us at 📧 dpo@holzkern.mom.


Contact Information

If you have any questions regarding your personal data or your rights, please contact our Data Protection Officer (Encarregado) at:

Email: dpo@holzkern.mom

Address: Autokaderstraße 33/11 3, 1210 Vienna, Austria


Right to File a Complaint

If you believe we have not addressed your request or concerns, you can file a complaint with the Brazilian National Data Protection Authority (ANPD).