Japanese Privacy Rights (APPI)
Customers located in Japan have certain rights regarding their personal information under the Act on the Protection of Personal Information (APPI). You can exercise these rights by selecting one of the options below.
Data Disclosure or Download (Disclosure)
You may request disclosure of the personal information we hold about you (including order history and account information).
Response Period: We will respond without delay (within a reasonable period of time) upon receipt of the request.
Corrections to Registration Information (Corrections, Additions, Deletions)
If the personal information we hold is inaccurate, you may request that it be corrected, supplemented, or deleted (e.g., incorrect address, misspelled name, etc.).
Suspension or Deletion (Suspension, etc.)
Under certain circumstances, you may request that we suspend the use of or delete your personal information (including account deletion).
⚠️ Important: Due to tax and legal compliance, security, and fraud prevention requirements, we may not be able to delete all information immediately.
Withdrawal of Consent / Changing Privacy Settings
You have the right to withdraw your consent to tracking technologies, including consent related to Shopify marketing, at any time. This will apply to your future use of our store, and data collection for optional purposes will cease.
Privacy Options
Managing Privacy Settings. Depending on where you live, you may have the right to opt out of the sale of your personal information, withdraw your consent to tracking, or customize your cookie settings.
Contact Us
For inquiries regarding the handling of personal information and the exercise of your rights, please contact us at the address below.
Email: dpo@holzkern.mom
Address: Autokaderstraße 33/11 3, 1210 Vienna, Austria
Where to File a Complaint
If you are not satisfied with our response, you may consult with or file a complaint with the Personal Information Protection Commission (PPC) or an accredited personal information protection organization.
